Q01
Can I order prescription medicines online?
Yes. Add the medicine to your cart and upload your prescription at checkout. A licensed pharmacist checks it before we prepare your order.
Frequently asked questions
Before you order, here are the basics.
Quick answers about prescriptions, delivery, pickup, prices, and payment.
Q02
How fast is delivery?
Most deliveries in Lagos arrive in about an hour when your branch has the item in stock. You can also choose free pickup.
Q03
Are the medicines genuine?
Yes. We only sell genuine, NAFDAC-registered medicines through licensed Lanyard pharmacy branches.
Q04
Can I pick up instead of having it delivered?
Yes. Choose pickup at checkout and collect from your branch — usually ready shortly after you order.
Q05
Do prices change by branch?
Yes. You always see the price and availability for the branch you choose before you pay.
Q06
How do I pay?
Pay securely at checkout by card, bank transfer, or USSD.